Privacy Policy

Introduction

Technophilic Private Limited values your secrecy and strives to protect your personal information. This Privacy Policy clarifies how we gather, use, disclose, and secure your information when you access our website www.technophilic.co or engage with our IT and SaaS products, services, and digital solutions.

By reaching or using our Site and services, you consent to this Privacy Policy. Should you have a disagreement, refrain from visiting our site or giving out your personal data. 

2-Data collected by us

We gather information to run effectively, improve user experience, and successfully offer our services.

A. Data collected from you

When you connect with us through our Site or services, we could collect:

• Email address, name, telephone number
• Company Name and Job title
• Project specifications or inquiries
• Information on pricing and payments for SaaS subscriptions or services
• Feedback or support questions
  
  

B. Automatically Gathered Information

Browsing our website lets us gather the following:

• Location and IP address
• Type of device or operating system
• Browser type 
• Your visit date and time. 
• Cited URLs and examined pages
• Measurements of key performance and site usage
  
  

C. Cookies and associated technologies

We monitor cookies and other tracking tools to:

• Increase website performance and analysis
• Customize user experience.
• Promote marketing and advertising initiatives.

Your browser settings let you disable or manage cookies. On the other hand, turning off cookies could limit certain website functionality.

3- How We Uses Your Information

We collect information for the reasons listed below:

• Improve our SaaS and IT services. 
• Responding to your questions, technical support needs, and requests demands.
• Newsletters, marketing materials, and service updates to learn how a website runs and how users behave (Only with approval)
• To manage invoicing, transactions, and client relations.
• To follow pertinent rules and prevent fraudulent activity.

Personal information is used depending on your consent, legitimate business interests, and legal responsibilities.

4- Disclosure and Distribution of Data

Technophilic never trades or leases your personal information. Sharing information is only possible in the following situations:

• Service Providers: Service providers are reliable third parties thatassist us in areas including email communication, payment processing, or analytics under strict secrecy requirements.
• Business Partners: With partners or affiliates working with your agreement to provide a particular service.
• Legal Obligations: When demanded adherence with court orders, rules, or legislation.
• Business Deals: User data may be safely moved to the new company in mergers, acquisitions, or restructuring.

Third parties are required to protect your data solely for the reasons we state.

5. Database Storage

Unless mandated by law, we only keep personal data for the time needed to meet the goals outlined in this Policy.

• While your account is active or as needed for billing and support, account and service records are kept.
• Usually preserved for 12–24 months for troubleshooting and analysis.
• Data is carefully anonymized or removed once it is no longer needed. 
  
  

6- Data Security

We use appropriate organizational and technical steps to safeguard your personal information, including:

• Safe network firewalls and servers
• Encryption for data transfer using SSL/TLS
• Authentication and access control mechanisms
• Continuous system audits and updates

Although we work hard to keep excellent protection, no digital platform offers total security. Users provide information at their own risk; therefore, we advise good personal data protection habits.

7. Your Privacy Rights

Your personal data may have the following rights depending on where you are:

• Request access to your data.
• Correction: Revise or rectify erroneous data.
• Delete: Ask for your personal data to be erased ("Right to be Forgotten").
• The limitation of processing in certain situations calls for your requests.
• Request your information in a machine-readable form so that it may be carried out.
• Object to processing, such as direct marketing.

Revoke your permission whenever you like; it won't have any bearing on previously legally permitted processing. To use these rights, contact us at

8. International information exchanges

Though some of our service providers or servers may be used in other nations, Technophilic mostly runs from India. We make sure that data transferred across countries is secured under suitable protections and contractual data protection clauses consistent with relevant laws.

9. Reaction to Data Breach

In case of data breach, Technophilic will:

• Evaluate and include the violation right away.
• If legally required, alert the appropriate officials as well as affected users.
• Give clear information about the nature and severity of the breach as well as actions taken to reduce risk. 
  
  

10. Revising This Policy

To account for legal, technical, or business changes, we could occasionally revise this Privacy Policy.

When updated, we will:

• Correct the "Last updated" date above.
• Publish the corrected version on our website.
• For major changes, inform members either via email or Site notification.
  
  

We advise you to regularly check this Policy for the most current updates.

For requests, complaints, or inquiries about this Privacy Policy or your personal information, please contact us.